Important regulatory information
The Fry Group of companies comprises:
Wilfred T. Fry (Personal Financial Planning) Limited – The Fry Group (DIFC Branch) is registered in the Dubai International Finance Centre (DIFC) with number CL3102. It is authorised and regulated by the Dubai Financial Services Authority (DFSA) under firm reference number F005071. The registered address is Emirates Financial Towers, North Tower, Level 3, Office 310, DIFC, P.O. Box 507290, Dubai, United Arab Emirates.
Wilfred T. Fry (Personal Financial Planning) Limited is a limited company registered in England and Wales with number 00913711. It is authorised and regulated by the Financial Conduct Authority (FCA) under firm reference number 114402. The registered address is 1A Tower Square, Leeds, LS1 4DL, United Kingdom.
Wilfred T. Fry (Personal Financial Planning) Limited and The Fry Group (DIFC Branch) are members of the Progeny group of companies. The Progeny Group Limited is a limited company registered in England and Wales with number 09276612. The registered address is 1A Tower Square, Leeds, LS1 4DL, United Kingdom.
Data Protection
By completing our enquiry forms you will be consenting that the information provided can be processed to provide you with advice within The Fry Group of companies. This information will not be disclosed to third parties (with the exception of the necessary processing of business) without obtaining your prior consent. For more information on this and the rest of our data protection policy, including contact details for the relevant Data Protection Authority, please see our Privacy Notice.
Risk Warnings
Any information on this website relating to services and products is of a generic nature, are not specific to an individual’s personal circumstances and should not be taken as advice or recommendation. Any tax treatment is dependent on the individual circumstances of each client and may be subject to change in future. You should seek professional advice before making any financial decisions.
Complaints Procedure
Our full complaints disclosure is available on request. If you wish to register a complaint, please contact the relevant office as follows:
UK
In writing to:
The Compliance Officer,
The Fry Group,
Crescent House,
Crescent Road,
Worthing,
West Sussex,
BN11 1RN
Or by email to: info@thefrygroup.co.uk
Or by telephone on: +44 (0)1903 231545
You may refer your complaint directly to the Financial Ombudsman Service, full contact details of which are listed on their website at www.financial-ombudsman.org.uk or European-based clients can refer to the European Commission Online Dispute Resolution website at http://ec.europa.eu/consumers/odr/
Middle East
In writing to:
The Compliance Officer
Wilfred T Fry (Personal Financial Planning) Ltd – The Fry Group (DIFC Branch)
Emirates Financial Towers,
Level 3, North Tower, Office 310,
PO Box 507290
DIFC,
Dubai
Or by email to: info@thefrygroup.ae
Or by telephone on: +(971) 04389 4900
If you cannot settle your complaint with us, you may be entitled to refer your complaint to the Dubai Financial Services Authority, more details of which can be found on their website www.dfsa.ae/en/Consumer/Consumer#Complaints.
Section 172(1) statement
The directors of the group have acted in accordance with their duties codified in law, which include their duty to act in the way in which they consider, in good faith, would be most likely to promote the success of the Group for the benefit of its members as a whole, having regard to the stakeholders and matters set out in section 172(1) of the Companies Act 2006.
The regulatory requirements the Group has to meet provide a framework to demonstrate how the board makes decisions for the long term success of the Group including having regard to how the board makes sure the business complies with the requirements of section 172 of the Companies Act 2006. The business depends upon long term relationships with clients and suppliers. Decision making and forward planning of the directors takes into consideration the following long term factors:
- Anticipating client needs
- Anticipating changes to laws and regulation
- Investing in IT and security infrastructure
- Retaining key staff
- Incorporating sustainability as a core value
Sustainability policy
1. Sustainability risk policies
In accordance with the EU Sustainable Financial Disclosure Regulation (SFDR), our office incorporates sustainability risks into its insurance advice on insurance-based investment products to the extent that this information is made available by the insurance provider.
The SFDR defines sustainability risk as “an environmental (E), social (S) or governance (G) event or condition which, if it occurs, could have a material adverse effect, actual or potential, on the value of the investment”.
In the context of advising on insurance-based investment products, the remuneration policy applicable in our office does not encourage excessive sustainability risk taking
2. Negative impacts on sustainability factors
The SFDR has defined sustainability factors as “environmental, social and personnel issues, respect for human rights and the fight against corruption and bribery”.
The regulatory framework for sustainability factors and the negative impacts of investment decisions on sustainability factors is currently incomplete and will continue to evolve over the coming months and years.
For this reason, our office does not currently take into account the negative impacts of investment decisions on sustainability factors in its insurance advice on insurance-based investment products.
We will adapt this policy as the regulatory framework evolves.
